Terms and Conditions for Services

These guidelines set out the standards that apply to both the business and users when ordering and receiving services offered on the website https://hompitgagu.digital (홈 핏 가구).

1. Business Information

• Business name: 홈 핏 가구
• Address: (04541) 서울특별시 중구 예시로 167
• Email: [email protected]

2. Scope of Application

These conditions apply to all services introduced on the site, whether the user acts as a consumer or as a business. We conclude contracts electronically in Korean, and matters relating to orders and confirmations are recorded by email.

3. Service Details and Fees

The content and manner of provision of each service, together with its price where one is displayed, can be found on the relevant service page. Services for which no price is shown will be quoted individually. Whether value-added tax is included is stated on the quotation or receipt. If a plainly incorrect price has appeared on the site, we will inform the user before the order is confirmed, and the user may then decide for themselves whether to proceed with the order at the correct price.

4. Ordering Process

1. The user places an order from the service page by expressing their intention to order via the inquiry form.
2. Until the form is submitted, the information entered may be freely amended; after submission, the user may request corrections by email.
3. We will notify the user by email without delay that their order or inquiry has been received.
4. The contract is formed at the time the user accepts the quotation we have sent by email.

5. Payment and Provision

The payment method and deadlines for orders made under a quotation are stated in the quotation. We will provide the service in the manner set out on the service page or in the accepted quotation, and issue a receipt. Should provision become difficult for reasons beyond our control, we will notify the user without delay and agree a new schedule together.

6. Consumer Right of Withdrawal

In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, etc. (전자상거래 등에서의 소비자보호에 관한 법률), a consumer may withdraw an offer within 7 days of receiving a written document setting out the contract terms. Where provision of the service begins later than that, the consumer may withdraw within 7 days from the date on which provision begins.

• Withdrawal may be effected by an unambiguous declaration, such as an email sent to [email protected] or a written notice sent to the business address.
• Within 3 business days of receiving the declaration of withdrawal, we will refund any payment already received.
• Withdrawal may be restricted where there is a ground prescribed by law, such as where provision of a service or digital content has already begun. Services provided in several instalments may be withdrawn from only as regards the part not yet provided. For any service whose withdrawal is restricted, we will state this clearly before the order is placed.

7. Complaints and Dispute Resolution

If you have any complaint or objection, please send it to [email protected]. We will confirm receipt and then respond in writing without delay.

Where a matter cannot be resolved by agreement, the consumer may apply for dispute mediation to the Korea Consumer Agency (한국소비자원) or the Electronic Commerce Mediation Committee (전자거래분쟁조정위원회), or bring proceedings before a competent court.

8. Final Provisions

The contract is governed by the laws of the Republic of Korea. Any amendment to these conditions does not affect contracts already concluded. Matters concerning the processing of personal data are set out in detail in the Privacy Policy. Last updated: 13 November 2026